Conference App

If you’re using the Desktop App:
Click Login on the right hand side.

OR if you’re using one the Mobile apps:
Tap the More tab at the bottom of the screen, then select Login Settings.

The login screen will then appear. Enter your registration badge number  (top field, labeled Badge ID) and Last Name (bottom field).  Your last name must be exactly the same as in your conference registration record.

Click Submit.

Your registration badge ID number is listed in your registration confirmation email, which was sent from the address NoReply@Convention-Mail.com with the subject “MPM XXXI Registration Confirmation/Receipt.”

If you receive an error after entering your badge number and last name:

• Make sure you entered your badge number in the top field (labeled Badge ID), and your last name in the bottom field (labeled Last Name).
• Make sure your last name is spelled exactly the same as in your registration record.
• Make sure all capitalization is the same as in your registration record.
• Make sure your badge number is exactly the same as in your registration confirmation email.

If all those details are correct and you still can’t log in, please contact gsaconferences@genetics-gsa.org

You must register for the conference, log in to the Conference App, and find the session of interest. A few minutes before the session starts, a “Join Webinar” button will become available at the top of the session detail page. Click the button to launch the Zoom webinar in the app.

First, make sure you are logged in.

If you are already logged in, you may need to close and refresh the detail pane of your chosen session before you will see the Join Webinar button.

Note that sessions should open about two minutes before the scheduled start time, but occasionally technical difficulties may delay the broadcast by a minute or two.

How to refresh the detail pane:

In the Desktop App: Click the “X” icon at the top to close the session detail pane.

In the Mobile Apps: Click the back button at the top of the session detail pane.

The Join Webinar button should now be available when you click on your chosen session name.

This sometimes happens when you are using the My Schedule tab and click a session that you have not added to your personal schedule. Switch to the Agenda tab and then search for your session. Click on the relevant session to find the Join Webinar button.

The App only display session times in EDT.

However, once you have built your schedule, you can download it as an .ics file. This can be imported into your calendar app so that you can view your schedule in your local time. Note that you would still need to use the app to access talks and posters.

To export your schedule:

FROM THE DESKTOP APP
Ensure you are logged in. Open the left panel and click the Download My Schedule button.

FROM THE MOBILE APP
Ensure you are logged in. Click the Schedule tab. Click the Menu icon on the top right. Select Export Schedule and enter the email address to which you’d like to send the .ics calendar file.

FROM THE WEB MOBILE APP
Ensure you are logged in. Click the Schedule tab. Click Email and enter the email address to which you’d like to send the .ics calendar file.

You must download and use the Mobile App to view the talks on a mobile device. The Desktop App does not support webinar viewing on a mobile.

The Mobile App is for devices that support Apple iOS or Android operating systems. If you are using a mobile device that does not support Apple iOS or Android, you can use the Web Mobile App to access the agenda and build your schedule. However, you will not be able to use the Web Mobile App to view the oral presentations. You can use a laptop or desktop computer to watch the talks using the Desktop App.

The recordings will typically be available in the App around 24 hours after the scheduled session ends. You must be logged in to view the recordings. Recordings are only available until October 20, 2020.
The recordings can be accessed from the session listing in the App. When the recording is available, the “Webinar Closed” message will switch to a “View Recording” button.

The Desktop and Mobile App will sync whenever you log in. That means you could, for example, build your schedule on your mobile device using the Mobile App and then view sessions on your computer using the Desktop App or vice versa.

You may find the answer in the app Knowledge Base. If you are unable to resolve the problem, please email hzhang@genetics-gsa.org with your question.

You can also ask questions in the a_tech_help Slack channel, where other attendees may also offer assistance. Staff only monitor the Slack channels during live conference hours.