Technology Overview and FAQs

The code for the event to download the App is TAGC24.  Get the App ≫

Launch Desktop App ≫


Learn more about using the Desktop and Mobile Conference Apps ≫

Having technical issues?

Answers to some of our most Frequently Asked Questions about using the Conference App and viewing talks and poster PDFs are below.

Using the Conference App

How can I add someone's contact information?

What's the link and code for the App?

How do I log in?

What is my badge ID number?

I have my badge number but still can’t log in. What should I do?

How do I browse and search for presentations using the App?

How do I build my personalized schedule?

Can I use both the Desktop App and the Mobile App or do I have to choose?

What if I have technical issues with the app that are not addressed by the questions above?

Viewing Talks

How do I find the Zoom link for streaming the live keynote sessions?

The live keynote session I want to stream is supposed to start now but I don't see the "Join Webinar" button. What should I do?

When I click my session I get "No items match this search." How do I find the "Join Webinar" button?

How do I fix problems with the Zoom audio?

How do I make the Zoom window in the App bigger?

Will I be visible to other participants when I view an oral presentation session?

Can I log in and view two sessions at the same time?

When will the recordings be available?

Viewing Poster Files

See instructions on finding and viewing virtual posters here.

Presenting a Talk

See the Presenter Guidelines here.

Presenting a Poster

See the Poster Presentation FAQs here.

Who do I contact for technical help?

If you have any technical questions not answered in these FAQs, contact gsaconferences@genetics-gsa.org.